Our Responsibility

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Our Responsibility

Where we're making the difference

You need to be confident in the products you offer, so we look to work with brands that publicly share our ethical values and goals.

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Our People

We invest in our team and our relationships, so you get a service you can depend on from people who really do care.

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Our Planet

We’re committed to reducing the impact our business has on the environment, while helping you do the same.

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Our Community

We believe doing business responsibly goes beyond day-to-day operations, considering our impact and giving back both locally and further afield.

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Our commitment to you

We know that responsibility is a growing factor in the decisions you make. Whether that’s choosing the right products, building trust with your customers and community, or meeting the standards your business is measured against.

It’s important to us, too, so our goal is to embed responsibility into everything we do. From improving how we run our own operations to working with brands that share the same mindset, we’re taking practical steps that’ll support your business, both now and in the long term.

Our journey is just beginning, and we’re working hard to keep things moving forward. We’ll be sharing updates as we go, so please check back regularly. We’re not perfect, but our commitment to you is to continue to grow responsibly, so that you can too.

"Actively seeking to do good whilst doing well"

"Being a responsible business means operating in a way that balances positive impact and financial performance.... recognising the impact our business has on people and the planet and making conscious decisions that reflect that across all our business activities and operations. Ultimately, it’s about actively seeking to do good whilst doing well."

Mark Campbell, CEO 2025

Download our Ethical Statement