Business Analyst (Microsoft Dynamics 365 Business Central) - Fixed Term Contract
Willand, Devon | Fixed Term Contract | Hybrid Working
Help Shape the Future of Business Change at PenCarrie
At PenCarrie, we're proud to be one of the UK's leading B2B suppliers to the garment decoration industry. With over 35 years of experience, more than 3,500 product lines, partnerships with over 75 leading brands and a team of around 300 colleagues, we're a business built on strong relationships, innovation and customer success.
As we continue our transformation journey, we're looking for an experienced Business Analyst to join our Business Change team on a fixed term basis. This is a fantastic opportunity to play a key role in Phase 3 of our Microsoft Dynamics 365 Business Central implementation, helping to shape how customer sales orders are processed across the business and ensuring we maximise the value of our investment in this critical platform.
If you enjoy working with stakeholders, solving business challenges and turning requirements into practical solutions that deliver real business value, we'd love to hear from you.
The Opportunity
Reporting to Lizzie Halfyard, Head of Business Change, you'll play a pivotal role within the S&P Programme, working closely with stakeholders, subject matter experts, implementation partners and internal teams to define requirements, design future-state processes and support successful delivery of Phase 3 of the Microsoft Dynamics 365 Business Central implementation.
This role offers the opportunity to directly influence how the business operates, support meaningful change and help drive exceptional customer success through effective business analysis and process improvement.
What You'll Be Doing
• Supporting the definition, prioritisation and refinement of requirements and deliverables for Phase 3 of the Business Central implementation.
• Building strong and respectful relationships with stakeholders and subject matter experts across the business.
• Facilitating workshops and gathering, analysing and documenting business requirements.
• Mapping and defining future-state business processes to support operational success.
• Working collaboratively with implementation partners, third-party suppliers and technical teams to design effective business solutions.
• Acting as a Business Central functional expert and promoting best practice use of the platform.
• Supporting business readiness activities, including communications, training and adoption of new processes and system capabilities.
• Supporting testing activities, including the creation of test cases, test scripts and execution of test cycles.
• Monitoring delivered solutions to ensure expected business outcomes and benefits are achieved.
• Working with Project Managers and business leaders to identify risks, issues and dependencies and support successful project delivery.
What We're Looking For
Essential Experience & Skills
• Proven experience working as a Business Analyst on ERP implementation programmes.
• Experience with requirements elicitation, workshop facilitation, current-state analysis and future-state process design.
• Experience working with Microsoft Dynamics 365 Business Central or similar ERP platforms.
• Strong stakeholder engagement, facilitation and negotiation skills.
• Excellent written and verbal communication skills, with the ability to present complex ideas to both technical and non-technical audiences.
• Strong understanding of business analysis methodologies and software delivery practices.
• Experience managing requirements, change control and project dependencies.
• Working knowledge of Agile, Scrum and Waterfall delivery methodologies.
Desirable
• BCS Business Analysis certification or equivalent.
• Technical analysis experience.
• Experience using Azure DevOps, Jira or similar tools.
• Understanding of the ITIL framework.
• Knowledge of UX/UI principles.
• Previous experience within a B2B environment.
Why Join Us?
At PenCarrie, we pride ourselves on delivering outstanding service and fostering a supportive, collaborative culture. You’ll be part of a values-led family business that puts people and customers at the heart of what we do, builds strong and respectful relationships, embraces change and strives to improve.
You'll join a supportive and collaborative environment where your expertise is valued, your ideas are heard and your contribution will make a real impact on a significant business transformation programme.
• Benefits Include
• Competitive salary
• Annual bonus scheme
• Company pension
• Hybrid working
• Employee benefits platform
• Employee discount scheme
• Free onsite parking
• Ongoing professional development opportunities
• The opportunity to be part of a major business transformation programme
Please be aware that unfortunately we cannot provide employment sponsorship to candidates at this moment in time.
You will be required to live within a commutable distance of Willand (EX15 2QW) to apply for this role.
Please read the full job description and we look forward to receiving your application.
Ready to Apply?
Email your CV and covering letter to [email protected] and show us what makes you the perfect fit. Be sure to say which role you’re applying for.
Cyber Security Analyst
Full-Time 37.5 hours | Willand, Devon | Department: IT
We’re looking for a proactive, analytical Cyber Security Analyst to join our IT team and play a key role in protecting PenCarrie’s information, systems and cloud services. You’ll help strengthen our cyber resilience and keep the business secure as we support our customers’ success.
• Do you enjoy investigating security alerts and turning insights into practical improvements?
• Are you passionate about protecting systems, managing vulnerabilities and staying ahead of emerging cyber threats?
• Can you explain technical risks clearly and work collaboratively to find solutions?
If so, this could be the perfect opportunity for you.
Reporting to the Head of IT, you’ll monitor and optimise our security technologies, investigate suspicious activity and coordinate responses to cyber security incidents. You’ll carry out vulnerability assessments, work with colleagues and suppliers to prioritise remediation, and help ensure our infrastructure, applications and cloud services remain secure.
You’ll support the development of security policies and procedures, contribute to business continuity and disaster recovery testing, and help embed security into IT projects. You’ll also support compliance activities, including Cyber Essentials Plus, PCI DSS and GDPR, working with our Legal team to provide clear technical advice on data protection and information security.
Alongside this, you’ll help develop our data loss prevention, information protection and security monitoring capabilities, produce reports that turn technical findings into actionable recommendations, and deliver engaging security awareness initiatives. You’ll keep up with emerging threats and support the secure adoption of AI technologies in line with company policies.
We’re looking for someone with hands-on experience administering Microsoft 365 and Microsoft Azure security technologies, alongside experience of endpoint protection, identity and access management, cloud security and vulnerability management. You’ll understand networking, threat detection, incident response and information protection, and have experience delivering security awareness training and phishing simulations using KnowBe4 or an equivalent platform.
You’ll be organised, analytical and confident using sound judgement to prioritise competing demands. Just as importantly, you’ll communicate clearly with technical and non-technical colleagues, build strong and respectful relationships, and take a proactive approach to continuous improvement.
Experience with Microsoft Sentinel, Defender XDR, Fortinet, Microsoft Purview or managed security services would be an advantage, as would PowerShell scripting, relevant cyber security certifications or a relevant degree.
If you’re self-motivated, curious about emerging threats and keen to make a practical difference to a business, you’ll thrive in this role. You’ll also need the flexibility to participate in an out-of-hours support rota and provide technical support during major incidents and cyber security incidents when required.
Why Join Us?
At PenCarrie, we pride ourselves on delivering outstanding service and fostering a supportive, collaborative culture. You’ll be part of a values-led family business that puts people and customers at the heart of what we do, builds strong and respectful relationships, embraces change and strives to improve.
With your technical expertise, analytical mindset and commitment to cyber security, you’ll help protect the continued success of one of the UK’s leading B2B suppliers to the garment decoration industry.
This role is based at our Willand office. Applicants will need to live within a commutable distance of Willand (EX15 2QW). Please note that we are unable to provide employment sponsorship at this time.
Ready to Apply?
Please read the full job description, then email your CV and a covering email to [email protected]. Tell us how your skills and experience match the role and be sure to say you’re applying for the Cyber Security Analyst position.
We look forward to receiving your application.
