Our Current Vacancies

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Our Current Vacancies


PHP Developer

Full Time 37.5 hours, 9am-5.30pm Monday to Friday

Reporting to the Lead Software Developer the role of the PHP Developer is to maintain and develop our bespoke website while contributing to its design. You will be responsible for writing clean, efficient and well-documented code using PHP and the Laravel framework, as well as working on front-end development with HTML, CSS, and JavaScript to create engaging, user-focused interfaces. The right candidate will have proven experience as a full stack developer, with strong expertise in PHP and a modern framework (Laravel). Knowledge of database systems, such as MariaDB, MySQL and ElasticSearch is essential. Familiarity with testing frameworks and cloud platforms (Azure, AWS, GCP) will also be an advantage.

This role can benefit from our hybrid working policy which requires three days minimum working at our offices in Willand and up to two days working from home; however four or five days on site is also welcomed, especially during the initial weeks of settling in and throughout a six month probationary period.

See full job description for main responsibilities and further essential knowledge, skills and experience.

Please be aware that unfortunately we are not able to provide employment sponsorship to candidates at this moment in time.

You will be required to live within a commutable distance of Willand (EX15 2QW) in order to apply for this role.

Ready to Apply?

Email your CV and covering letter to [email protected] and show us what makes you the perfect fit. Be sure to say which role you’re applying for.

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Service Desk Technician

Full Time 37.5 hours, Monday to Friday – 08:00-16:30 or 09:00-17:30 subject to Service Desk Team rota

Are you passionate about solving technical problems and helping people get the most out of their technology? We’re looking for an enthusiastic Service Desk Technician to join our Service Desk team and provide vital support to end users across the organisation.

You’ll be the first point of contact for IT support, resolving software and hardware issues while ensuring timely, professional, and user-focused service. You’ll also contribute to ongoing improvement by identifying patterns in incidents and helping us enhance our support processes.

With a strong knowledge of basic computer hardware and troubleshooting techniques you’ll be diagnosing and resolving issues across desktop and server environments.

Day to day you’ll be responsible for triaging, logging and managing incoming support requests, ensuring swift resolution or appropriate escalation

With experience supporting Windows 10/11 desktops and Windows Server 2016/2019/2022 you’ll be able to perform hands-on troubleshooting, including installations, upgrades and system configuration.

Strong documentation abilities are a must for this role as you will be required to document all support interactions and maintain accurate service records.

The right candidate will have excellent written and verbal communication skills to provide support with software rollouts and communicate effectively with users and create user guides, FAQs and help documentation.

You will be able to demonstrate outstanding interpersonal skills—empathising, active listening, and problem-solving—complemented by strong analytical capabilities to monitor trends, identify recurring issues and develop effective solutions.

It would also be desirable if you have prior experience in a similar IT environment (IT support or service desk role) ideally familiarity with Jira or other IT Service Management (ITSM) tools and an awareness of ITIL principles and service delivery best practices.

In return we’ll offer a collaborative and growth-oriented environment where your contributions are recognised and valued. You’ll receive continuous learning opportunities, support from an experienced team, and the chance to make a real impact on our technology services.

Please read the full job description and we look forward to receiving your CV and covering letter.

Ready to Apply?

Email your CV and covering letter to [email protected] and show us what makes you the perfect fit. Be sure to say which role you’re applying for.

Send to a friend Staff application Privacy Notice

Apprentice Service Desk Technician

Full Time 37.5 hours, Monday to Friday – 08:00-16:30 or 09:00-17:30 subject to Service Desk Team rota

In addition to the above Service Desk Technician vacancy, we are also offering a further opportunity to gain an Information Communications Technician Apprenticeship qualification.

If you’re looking to earn while you learn as part of a supportive IT Service Desk Team, please click on the following link to apply via our training partner QA.

https://qaapprenticeships.kallidusrecruit.com/vacancyinformation.aspx?vguid=42ffe632-aa39-46d3-b5a4-cc0e3cd933f7

You’ll learn how to be the first point of contact for IT support, resolving software and hardware issues while ensuring timely, professional, and user-focused service. You’ll also contribute to ongoing improvement by identifying patterns in incidents and helping us enhance our support processes.

With a strong desire to enhance your interest in basic computer hardware and troubleshooting techniques you’ll be taught how to diagnose and resolve issues across desktop and server environments.

Day to day you’ll be assisting with triaging, logging, and managing incoming support requests, ensuring swift resolution or appropriate escalation.

You’ll quickly gain knowledge of Windows 10/11 desktops and Windows Server 2016/2019/2022 and you’ll be able to perform hands-on troubleshooting, including installations, upgrades and system configuration.

Strong literacy skills are a must for this role as you will be required to document all support interactions and maintain accurate service records.

The right candidate will have excellent written and verbal communication skills to provide support with software rollouts and communicate effectively with users and create user guides, FAQs and help documentation.

You will be able to demonstrate outstanding interpersonal skills—empathising, active listening, and problem-solving—complemented by strong analytical capabilities to monitor trends, identify recurring issues and develop effective solutions.

It would also be an advantage if you have a little prior experience in a similar IT environment (IT support or service desk work experience) ideally familiarity with Jira or other IT Service Management (ITSM) tools and an awareness of ITIL principles and service delivery best practices.

In return we’ll offer a collaborative and growth-oriented environment where your contributions are recognised and valued. You’ll receive continuous learning opportunities, support from an experienced team, and the chance to make a real impact on our technology services.

Please read the full job description and we look forward to receiving your application via QA. https://qaapprenticeships.kallidusrecruit.com/vacancyinformation.aspx?vguid=42ffe632-aa39-46d3-b5a4-cc0e3cd933f7

Please be aware that unfortunately we are not able to provide employment sponsorship to candidates at this moment in time.

You will be required to live within a commutable distance of Willand (EX15 2QW) in order to apply for this role.


Any questions?

We’re always happy to help. If you need further information about current or future roles, please get in touch.

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