Latest News & Service Updates

Keeping you informed
Latest news

Easter opening times

Please plan ahead for the Easter weekend using our opening times below. 

Date Opening Order despatch
Good Friday 29th March Open online

Online orders placed before 12 midday
Monday 1st April will be despatched on Monday*

Saturday 30th March Open online
Sunday 31st March Open online
Easter Monday 1st April Open online
Tuesday 2nd April Open Business as usual - please order early

*As per current order-to-despatch leadtimes, some orders may be despatched next working day (latest Tuesday 2nd April).


Order-to-despatch lead times

We're here to support your business and we're despatching online orders placed over the weekend.

Please see the table below for our latest order-to-despatch times.

Order Placed Despatch Latest
Monday Tuesday
Tuesday Wednesday
Wednesday  Thursday
Thursday Friday
Friday Sunday
Saturday Monday
Sunday  Monday

Please note that despatch times may vary for Bank Holidays. 


Updating your 2023 Marketing Studio designs

If you want to use your 2023 Marketing Studio design in 2024, you’ll need to update the following areas:

Images – 2023 images expire on 31st December and these will need updating to 2024 images
Pricing – new pricing will be available for 2024 from the 30th December
Colours – new colours are available for some styles and these will need updating
Any discontinued items – these will need to be removed

See below for instructions on how to make these updates.

We’ve added NEW 2024 templates to the Marketing Studio and you can start customising these now! 

If you do decide not to update your 2023 brochures, we recommend you delete these from your account in Marketing Studio so that no unlicensed images are available.

How do I update to new imagery?

  1. Head to Marketing Studio
  2. Click ‘Get started’
  3. Click ‘My designs’
  4. Select the edit icon on the design you want to edit
  5. Click on the product you want to edit
  6. Select the ‘Photos’ dropdown on the right-hand menu
  7. All images shown are the new imagery for 2024
  8. Click ‘Done’ at the top of the right-hand menu
  9. Follow the above steps for any other products
  10. Once finished click ‘Publish changes’ button in the top right of the page

How do I update pricing?

  1. Download the new 2024 Price List from the Price Lists page
  2. Head to Marketing Studio
  3. Click ‘Get started’
  4. Click ‘My designs’
  5. Select the edit icon on the design you want to edit
  6. Click on the product you want to edit
  7. Select the ‘Price’ dropdown on the right-hand menu
  8. Update the relevant pricing information
  9. Click ‘Done’ at the top of the right-hand menu
  10. Follow the above steps for any other products
  11. Once finished click ‘Publish changes’ button in the top right of the page

How do I update new colours?

  1. Head to Marketing Studio
  2. Click ‘Get started’
  3. Click ‘My designs’
  4. Select the edit icon on the design you want to edit
  5. Select the first product and select the ‘Colours’ dropdown on the right-hand menu
  6. If there are any new colours available for that style they will be at the bottom of the list of colours and won’t be ticked
  7. Tick any of the new colours that you want to show
  8. Click ‘Done’ at the top of the right-hand menu
  9. Follow the above steps for all products
  10. Once finished click ‘Publish changes’ button in the top right of the page

How do I update discontinued products?

Discontinued items will either be removed from sale or moved into clearance on the 1st January. Please check the clearance area and update your customised assets as required.

Your updated design is now ready to share!

 


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