Your Account Your Account

  • This can be done online in the My Account section of our website here. Alternatively you can call or email our Customer Services team on 0800 252248 or [email protected].

  • You can log into your account and update your personal contact details yourself here, or you can email your old account and new account details to [email protected] and we'll get it sorted for you.

  • Please call our Customer Services team on 0800 252248 or email us at [email protected].

  • This can be done online by adding additional users to your account here. Alternatively you can call or email our friendly Customer Services team on 0800 252248 or [email protected].

  • To apply for an account, please complete a New Enquiry Form or contact Customer Service on 0800 252248 and we'll be happy to help.

  • Please call our Customer Services team on 0800 252248 or email us at [email protected]. We may ask you to fill in another New Enquiry Form for our records.

  • You can choose to close your account at any time by calling us on 0800 252248. Remember, if you close your PenCarrie account you'll have to pay any outstanding balance on your account immediately. 

  • We have an Internal Sales team at our Devon HQ and a Business Development team out on the road ready to help you succeed. Please call 0800 252248 or email us at [email protected] if you'd like someone to contact you.