How can we help?
Most common support topics
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Payments & Credit Control
- Where do I find my customer account code?
- How do I apply for a credit account?
- How do I store a card on my account?
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Marketing
- Do you have any marketing materials I could use?
- How do I get high-res images?
- Can I get Point Of Sale materials for my showroom?
Your Account
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This can be done online in the My Account section of our website here. Alternatively you can call or email our Customer Support team on 0800 252248 (UK) or 1 800 771625 (ROI) or [email protected].
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You can log into your account and update your personal contact details yourself here, or you can email your old account and new account details to [email protected] and we'll get it sorted for you.
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Please call our Customer Support team on 0800 252248 (UK) or 1 800 771625 (ROI) or email us at [email protected].
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This can be done online by adding additional users to your account here. Alternatively you can call or email our friendly Customer Support team on 0800 252248 (UK) or 1 800 771625 (ROI) or [email protected].
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To apply for an account, please complete a New Enquiry Form or contact Customer Support on 0800 252248 (UK) or 1 800 771625 (ROI) and we'll be happy to help.
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Please call our Customer Support team on 0800 252248 (UK) or 1 800 771625 (ROI) or email us at [email protected]. We may ask you to fill in another New Enquiry Form for our records.
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You can choose to close your account at any time by calling us on 0800 252248 (UK) or 1 800 771625 (ROI). Remember, if you close your PenCarrie account you'll have to pay any outstanding balance on your account immediately.
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Our expert regional teams cover the UK and Ireland, each with an on-the-road and on-the-phone expert, who'll come and see you, speak with you on the phone or via video call. You can find out who your local experts are here.